There should be a “Rumsfeld” mode in Bugzilla (or other issue tracking systems) that tracks issues the way Donald Rumsfeld does. Something where the “severity” field is something like this:
Come to think of it, why doesn’t the government have a big public bug tracking database? Certain “power users” could be officially assigned issues to take into their own hands, like “fix the pothole on 5th and Main” or “secure the El Paso border against brown people looking for work you won’t do”.